Condusiv Technologies Blog

Condusiv Technologies Blog

Blogging @Condusiv

The Condusiv blog shares insight into the issues surrounding system and application performance—and how I/O optimization software is breaking new ground in solving those issues.

Condusiv Introduces Undelete 11, World’s Leading Windows Enterprise Data Protection and Instant Recovery

by Dawn Richcreek 14. January 2019 11:03

Undelete® 11 protects Windows® servers, desktops and laptops from data protection gaps that risk data loss, productivity downtime and money.

 

New Undelete 11, dramatically enhances the capabilities of our industry-leading Undelete series of data protection and recovery software. New functionality in Undelete 11 makes file recovery easier, faster, provides version protection for custom file types as well as cloud support to offer additional protection from security threats like ransomware

 

Undelete Fills Data Protection Gaps

“Help! I just deleted a file from the network drive!” That’s a support call any IT professional knows all too well. “When I hear that organizations are relying only on backups or snapshots or even ‘the cloud’ as a complete data protection solution, I cringe,” says Condusiv CEO James D’Arezzo. “That leaves too many gaps for a modern data center. Undelete fills the gaps and provides a first line of defense since Undelete provides true continuous data protection for easy recovery of individual files. Undelete is tailored for quick recovery of single files that are lost or overwritten.”

 

Traditional data recovery measures such as backups or snapshots, notes D’Arezzo, can require hours to restore a single file, during which time IT personnel are pulled away from more productive activities. Backups, moreover, do not capture changes made since the last backup, so work performed during the time between backups is not recoverable or protected. While snapshots can fill some of these gaps, scheduling constant snapshots and managing space utilization only adds to the system administrator’s workload.

 

Undelete’s Powerful Recovery Bin

With Undelete 11, when a file is deleted—including files deleted or overwritten from shared network folders or deleted by the Windows command prompt—it is automatically captured and stored in the Undelete Recovery Bin. The Server, Professional, and Client editions of Undelete provide access to Recovery Bins on remote computers, allowing IT staff or users (just files they have rights too) to recover deleted files across the network. This makes it unnecessary to search backups or Windows shadow copies when a user accidentally deletes a file from the server. Undelete’s own “Dig Deeper/Emergency Undelete” feature enables the user to search a drive or directory for files that were previously deleted, enabling the restoration of files that were deleted even before Undelete was installed.

 

Undelete Saves the Day

Over 50,000 organizations rely on Undelete for instant file recovery. “We frequently hear customers say, “Undelete Saved the Day!” by being able to recover files they never thought they would be able to get back, and Undelete recovered them instantly,” added D’Arezzo.

 

“Engineers have accidentally deleted very critical files on a network share.  We've been able to quickly find/recover those files.  In addition, the versioning capability has also been very valuable in that we could go back one or two (or more) versions.  It's much better/faster than retrieving from a backup.  Since backups are nightly, the last backup might not even have the file if it were created and deleted on the same day.” Bob Sauers, Senior IT Manager, PCTEST Engineering Laboratory Inc.

 

“We use Undelete so often that almost all of our users know we have it, and count on it, to save them time in recovering files or folders that were accidentally deleted.” John Brigan, Sr Infrastructure Analyst, Marion County Board of County Commissioners

 

“We have a process where our clients 'upload' billing files to us for processing.  Due to PCI compliance we have to receive the file, seamlessly move it to the Secure LAN segment and delete it off the DMZ Web Server.  The successful moving of the file fails when there is a breakdown across the network, for whatever reason, but the Local Delete always works.  So instead of having to call the client and have them re-upload the file, we simply go to Undelete, recover the file and move on.  No company likes to call the customer to ask them to take action to solve an internal technical problem.  Undelete works.” Kem Sisson, President, Money Movers Inc.

 

“Helped us recover CAD files when a large amount was accidentally deleted. Saved us time as we did not have to mount backup drives.” Jeff Hafer, Applications Developer-Systems Administrator, Batesville Tool & Die

 

“We use this tool constantly and has been very vital in several situations where executive staff had been working on a presentation or spreadsheet for an hour or more and somehow deleted it and called our help desk to see if we could recover a file they had just created and accidently deleted it.  The ability to recover that file has been crucial and being able to provide the customer service with immediate results is great.” Steve Lauer, Senior Systems Administrator, Maricopa County Clerk of the Superior Court

 

New Undelete 11 Features

Recovery Bin – Provides complete file protection by capturing all deleted files, including files deleted from network shares, allowing instant recovery with just a few clicks.

(New) New User Interface – Easy to use, simple to navigate and intuitive – Familiar File Explorer-like interface makes finding and recovering deleted files even easier.

Version Protection for Microsoft Office files – Captures old versions of Microsoft Office files allowing recovery on intermediate versions of documents.

(New) Expanded File Version Protection – File versioning has been expanded to include custom file types in addition to Microsoft Office files such as CAD, Photoshop files, PDFs and more. Simply customize what files types you want to apply version protection to in settings.

(New) Enhanced Search Features – Easy to search for deleted files by multiple criteria. One button search wizard. New capabilities include options to search by a date range, deleted by a particular person or from a specific folder.

(New) Faster Search and Recovery – the speed of search and recovery has been improved.

(New) Cloud Support – The Recovery Bin can now be stored in the cloud using OneDrive and other popular file hosting services for additional protection from security threats like ransomware.

(New) Inclusion List – Provides the ability to customize only specific deleted files, folders or file types to be saved by Undelete.

(New) Drag and Drop – Users can drag and drop files from their local Recovery Bin to a local drive. 

Dig Deeper/Emergency Undelete – Recover files deleted before Undelete was installed.

Secure Delete® – In compliance with corporate governance or governmental regulatory requirements for secure data deletion, securely erase files deleted so they are virtually unrecoverable. Using a bit pattern specified by the National Security Agency (NSA) for the Department of Defense, SecureDelete not only deletes a file but overwrites the disk space the file previously occupied making it virtually impossible for anyone to access. This is an important feature to assist with right to be forgotten provisions in regulations, such as in the GDPR. 

Wipe Free Space – Securely erase free space so remnants of data cannot be recovered.

Supports removable disks such as ZIP drives, Flash or Thumb Drives and Memory Cards

(New) Windows Desktops Themes – Your favorite Desktop Theme is now supported in Undelete Professional edition.


 

Available Undelete Editions

Undelete 11 Server – Protects server files, including those deleted by network clients. Manage Undelete Server and Professional on remote systems.

Undelete 11 Desktop Client – Allows a user on connected laptops, workstations and VMs to recover their own files from Undelete Server recovery bins

Undelete 11 Professional – Protects locally stored files and allows files to be recovered from Undelete Server recovery bins

Undelete 11 Home – Provides comprehensive protection of locally stored files

 

Undelete customers with current maintenance contract: Login to you account to access your Undelete 11 software

 

Learn more: Watch Undelete 11 videos

 

Buy Now

 

Tags:

Data Protection | File Protection | File Recovery | General | Undelete

Can you relate? 906 IT Pros Talk About I/O Performance, Application Troubles and More

by Dawn Richcreek 8. January 2019 03:44

We just completed our 5th annual I/O Performance Survey that was conducted with 906 IT Professionals. This is the industry’s largest study of its kind and the research highlights the latest trends in applications that are driving performance demands and how IT Professionals are responding.

I/O Growth Continues to Outpace Expectations

The results show that organizations are struggling to get the full lifecycle from their backend storage as the growth of I/O continues to outpace expectations. The research also shows that IT Pros continue to struggle with user complaints related to sluggish performance from their I/O intensive applications, especially citing MS-SQL applications.

Comprehensive Research Data

The survey consists of 27 detailed questions designed to identify the impact of I/O growth in the modern IT environment. In addition to multiple choice questions, the survey included optional open responses, allowing a respondent to provide commentary on why they selected a particular answer.  All the individual responses have been included to help readers dive deeply on any question. The full report is available at https://learn.condusiv.com/2019-IO-Performance-Study.html

Summary of Key Findings 

1.    I/O Performance is important to IT Pros: The vast majority of IT Pros consider I/O Performance an important part of their job responsibilities. Over a third of these note that growth of I/O from applications is outpacing the useful lifecycle they expect from their underlying storage. 

2.    Application performance is suffering: Half of the IT Pros responsible for I/O performance cite they currently have applications that are tough to support from a systems performance standpoint. The toughest applications stated were: SQL, SAP, Custom/Proprietary apps, Oracle, ERP, Exchange, Database, Data Warehouse, Dynamics, SharePoint, and EMR/EHR. See page 20 for a word cloud graphic. 

3.    SQL is the top troublesome application: The survey confirms that SQL databases are the top business critical application platform and is also the environment that generates the most storage I/O traffic. Nearly a third of the IT Pros responsible for I/O performance state that they are currently experiencing staff/customer complaints due to sluggish applications running on SQL. 

4.    Buying hardware has not solved the performance problems: Nearly three-fourths of IT Pros have added new hardware to improve I/O performance. They have purchased new servers with more cores, new all-flash arrays, new hybrid arrays, server-side SSDs, etc. and yet they still have concerns. In fact, a third have performance concerns that are preventing them from scaling their virtualized infrastructures.  

5.    Still planning to buy hardware: About three-fourths of IT Pros are still planning to continue to invest in hardware to improve I/O performance. 

6.    Lack of awareness: Over half of respondents were unaware of the fact that Windows write inefficiencies generate increasingly smaller writes and reads that dampen performance and that this is a software problem that is not solved by adding new hardware. 

7.    Improve performance via software to avoid expensive hardware purchase: The vast majority of respondents felt it would be urgent/important to improve the performance of their applications via an inexpensive I/O reduction software and avoid an expensive forklift upgrade to their compute, network or storage layers. 

Most Difficult to Support Applications

Below is a word cloud representing hundreds of answers to visually show the application environments IT Pros are having the most trouble to support from a performance standpoint. I think you can see the big ones that pop out!

The full report is available at https://learn.condusiv.com/2019-IO-Performance-Study.html

 

The Simple Software Answer

As much as organizations continue to reactively respond to performance challenges by purchasing expensive new server and storage hardware, our V-locity® I/O reduction software offers a far more efficient path by guaranteeing to solve the toughest application performance challenges on I/O intensive systems like MS-SQL. This means organizations are able to offload 50% of I/O traffic from storage that is nothing but mere noise chewing up IOPS and dampening performance. As soon as we open up 50% of that bandwidth to storage, sluggish performance disappears and now there’s far more storage IOPS to be used for other things.

In just 2 minutes, learn more about how V-locity I/O reduction software eliminates the two big I/O inefficiencies in a virtual environment 2-min Video: Condusiv® I/O Reduction Software Overview

Try it for yourself, download our free 30-day trial – no reboot required

 

Undelete 11 coming soon – User Feedback Drives New Features

by Gary Quan 4. January 2019 09:38

Soon to be released is a new major version of Undelete. I have been able to preview a pre-release version of this new Undelete and wanted to share the new enhancements. These changes were driven from current Undelete customer feedback looking for further improvement of the product. In a later blog, I will go into each new feature in more detail, but for now, I just wanted to briefly list some of these new features that will be soon available to you.

Ø  New User Interface: Undelete now has a familiar File Explorer-like interface that is easy to navigate, which makes it easy to find and recover deleted files.

o   The interface is also much faster and more responsive than before.

o   A Drag and Drop feature has been added to easily recover local files from the Undelete Recovery Bin.

 

Ø  Expanded File version protection: In previous Undelete editions, the popular ‘Versioning’ feature was limited to just Microsoft Office files. This versioning protection has been expanded to other file types.  This means that if you accidently save a new version of a file with incorrect changes, Undelete can help you go back to the previous version to recover from those unwanted changes.

Ø  Enhance Search Wizard: Expanded search capabilities have been added to help find the user’s deleted files in instances where the user cannot recall the name of the file or where it was located. This includes wild card names search capabilities, plus deleted date ranges, plus who deleted the file.

Ø  Inclusion List: For those users who only want specific deleted folders, file names, or file types to be protected, they can now specify them with this inclusion list capability.

Ø  Cloud Support: The Common Recovery Bin can now be stored or located in the cloud using OneDrive and other hosting capabilities. This has several benefits, including saving space on your local storage, plus protecting these recovery files from security threats like ransomware.

 I look forward to our customers using this new and improved release of Undelete.

Tags:

Data Protection | Cloud | Data Recovery | General | Undelete

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