Condusiv Technologies Blog

Condusiv Technologies Blog

Blogging @Condusiv

The Condusiv blog shares insight into the issues surrounding system and application performance—and how I/O optimization software is breaking new ground in solving those issues.

Undelete Saves Your Bacon, An In-depth Video Series

by Spencer Allingham 13. May 2019 03:43

Undelete® is a lot more than those simple file recovery utilities that just search through free space on Windows machines looking for recoverable data. Undelete does so much more; protecting files in network shared folders and capturing versions of any number of file types.

If you've ever had to rely on restoring from backup or a snapshots to get a deleted file back, watch now to find out how Undelete makes the recovery faster and more convenient on workstations, laptops and Windows servers.

Undelete, the world’s #1 file recovery software, as a first line of defense in your disaster recovery strategy can save your bacon!

“Undelete saved my bacon.” — Ken C, Cleveland State University

Why are some deleted files not in the Windows Recycle Bin?

Were you aware that the Windows Recycle Bin falls short of capturing all file deletions?

Whilst the Recycle Bin is very quick and convenient, it doesn’t capture:

· Files deleted from the Command Prompt

· Files deleted from within some applications

· Files deleted by network users from a Shared Folder

Undelete from Condusiv Technologies can capture ALL deletions, regardless of how they occur.

“It saved our bacon when a file on my system was accidentally deleted from another workstation. That recovery saved hours of work and sold us on the usefulness of the product.”

“Our entire commissions database was saved by the Undelete program. Very happy about that. We would have lost a week of commissions (over 2000 records easily). We were very grateful that we had your product." Frank B, Technical Manager, World Travel, Inc.

Watch this video for a demonstration of why the Recycle Bin falls short and how the Undelete software can pick up the slack and truly become the first line of defense in your disaster recovery strategy. 

What is Undelete File Versioning?

Have you ever accidentally overwritten a Microsoft Word document, spreadsheet or some other file?

Would it be helpful to have several versions of the same file available for recovery in the Windows Recycle Bin? Sorry, but the Recycle Bin can’t do that.

However, the Undelete Recovery Bin can!

“I'm glad I found yours -- it works very well, and the recovery really saved my bacon!” — John

Watch this video to see a demonstration of how capturing several versions of the same file when they get overwritten can really help save time as well as data.

Searching the Undelete Recovery Bin

Recover deleted files quickly and conveniently with Undelete’s easy search functions.

Even if you only know part of the file name, or aren’t sure what folder it was deleted from, see in this video how easy it is to find and recover the file that you need.

“I would recommend undelete as it has saved my bacon a couple of times when I was able to recover something that I deleted by accident.” — Joseph

Inclusion and Exclusion lists in Undelete

Find out how to use Inclusion and Exclusion Lists in the Undelete software to only capture those files that you really might want to recover and exclude all of those files that you don’t really care about.

Have you ever needed to get a file back that was deleted during a Windows Update? Probably not, so why have those files take up space in your Recovery Bin?

“It saved my bacon a few times.” — Jason

Watch this to see how configurable the Undelete Recovery Bin is.

Emergency Undelete Software

See a demonstration showing how easy it is to recover deleted files, even BEFORE you install the Undelete software from Condusiv Technologies.

Prevent that awful moment of extreme realization when you delete a file that isn’t backed up.

Oh! And if you’ve found this page because you need to recover a file right now, click here to get the free 30-day trialware of Undelete. We hope this helps you out of the jam!

“It has saved my bacon a couple of times when I was able to recover something that I deleted by accident.”

How to safely delete files before recycling your computer with Undelete

Want to get a new computer, but worry what would happen to your personal data if you recycled your old one, or sold it?

Watch now to see how to securely wipe your files from your computer’s hard drives with SecureDelete®, which is included in the Undelete software from Condusiv Technologies, before recycling your old computer, selling it, or passing it on to a friend.

We hope these videos help you navigate Undelete like a pro, and perhaps save your bacon, too!

Watch the Series - here!

Tags:

Data Protection | Data Recovery | File Protection | File Recovery | General | Undelete

Condusiv Introduces Undelete 11, World’s Leading Windows Enterprise Data Protection and Instant Recovery

by Dawn Richcreek 14. January 2019 11:03

Undelete® 11 protects Windows® servers, desktops and laptops from data protection gaps that risk data loss, productivity downtime and money.

 

New Undelete 11, dramatically enhances the capabilities of our industry-leading Undelete series of data protection and recovery software. New functionality in Undelete 11 makes file recovery easier, faster, provides version protection for custom file types as well as cloud support to offer additional protection from security threats like ransomware

 

Undelete Fills Data Protection Gaps

“Help! I just deleted a file from the network drive!” That’s a support call any IT professional knows all too well. “When I hear that organizations are relying only on backups or snapshots or even ‘the cloud’ as a complete data protection solution, I cringe,” says Condusiv CEO James D’Arezzo. “That leaves too many gaps for a modern data center. Undelete fills the gaps and provides a first line of defense since Undelete provides true continuous data protection for easy recovery of individual files. Undelete is tailored for quick recovery of single files that are lost or overwritten.”

 

Traditional data recovery measures such as backups or snapshots, notes D’Arezzo, can require hours to restore a single file, during which time IT personnel are pulled away from more productive activities. Backups, moreover, do not capture changes made since the last backup, so work performed during the time between backups is not recoverable or protected. While snapshots can fill some of these gaps, scheduling constant snapshots and managing space utilization only adds to the system administrator’s workload.

 

Undelete’s Powerful Recovery Bin

With Undelete 11, when a file is deleted—including files deleted or overwritten from shared network folders or deleted by the Windows command prompt—it is automatically captured and stored in the Undelete Recovery Bin. The Server, Professional, and Client editions of Undelete provide access to Recovery Bins on remote computers, allowing IT staff or users (just files they have rights too) to recover deleted files across the network. This makes it unnecessary to search backups or Windows shadow copies when a user accidentally deletes a file from the server. Undelete’s own “Dig Deeper/Emergency Undelete” feature enables the user to search a drive or directory for files that were previously deleted, enabling the restoration of files that were deleted even before Undelete was installed.

 

Undelete Saves the Day

Over 50,000 organizations rely on Undelete for instant file recovery. “We frequently hear customers say, “Undelete Saved the Day!” by being able to recover files they never thought they would be able to get back, and Undelete recovered them instantly,” added D’Arezzo.

 

“Engineers have accidentally deleted very critical files on a network share.  We've been able to quickly find/recover those files.  In addition, the versioning capability has also been very valuable in that we could go back one or two (or more) versions.  It's much better/faster than retrieving from a backup.  Since backups are nightly, the last backup might not even have the file if it were created and deleted on the same day.” Bob Sauers, Senior IT Manager, PCTEST Engineering Laboratory Inc.

 

“We use Undelete so often that almost all of our users know we have it, and count on it, to save them time in recovering files or folders that were accidentally deleted.” John Brigan, Sr Infrastructure Analyst, Marion County Board of County Commissioners

 

“We have a process where our clients 'upload' billing files to us for processing.  Due to PCI compliance we have to receive the file, seamlessly move it to the Secure LAN segment and delete it off the DMZ Web Server.  The successful moving of the file fails when there is a breakdown across the network, for whatever reason, but the Local Delete always works.  So instead of having to call the client and have them re-upload the file, we simply go to Undelete, recover the file and move on.  No company likes to call the customer to ask them to take action to solve an internal technical problem.  Undelete works.” Kem Sisson, President, Money Movers Inc.

 

“Helped us recover CAD files when a large amount was accidentally deleted. Saved us time as we did not have to mount backup drives.” Jeff Hafer, Applications Developer-Systems Administrator, Batesville Tool & Die

 

“We use this tool constantly and has been very vital in several situations where executive staff had been working on a presentation or spreadsheet for an hour or more and somehow deleted it and called our help desk to see if we could recover a file they had just created and accidently deleted it.  The ability to recover that file has been crucial and being able to provide the customer service with immediate results is great.” Steve Lauer, Senior Systems Administrator, Maricopa County Clerk of the Superior Court

 

New Undelete 11 Features

Recovery Bin – Provides complete file protection by capturing all deleted files, including files deleted from network shares, allowing instant recovery with just a few clicks.

(New) New User Interface – Easy to use, simple to navigate and intuitive – Familiar File Explorer-like interface makes finding and recovering deleted files even easier.

Version Protection for Microsoft Office files – Captures old versions of Microsoft Office files allowing recovery on intermediate versions of documents.

(New) Expanded File Version Protection – File versioning has been expanded to include custom file types in addition to Microsoft Office files such as CAD, Photoshop files, PDFs and more. Simply customize what files types you want to apply version protection to in settings.

(New) Enhanced Search Features – Easy to search for deleted files by multiple criteria. One button search wizard. New capabilities include options to search by a date range, deleted by a particular person or from a specific folder.

(New) Faster Search and Recovery – the speed of search and recovery has been improved.

(New) Cloud Support – The Recovery Bin can now be stored in the cloud using OneDrive and other popular file hosting services for additional protection from security threats like ransomware.

(New) Inclusion List – Provides the ability to customize only specific deleted files, folders or file types to be saved by Undelete.

(New) Drag and Drop – Users can drag and drop files from their local Recovery Bin to a local drive. 

Dig Deeper/Emergency Undelete – Recover files deleted before Undelete was installed.

Secure Delete® – In compliance with corporate governance or governmental regulatory requirements for secure data deletion, securely erase files deleted so they are virtually unrecoverable. Using a bit pattern specified by the National Security Agency (NSA) for the Department of Defense, SecureDelete not only deletes a file but overwrites the disk space the file previously occupied making it virtually impossible for anyone to access. This is an important feature to assist with right to be forgotten provisions in regulations, such as in the GDPR. 

Wipe Free Space – Securely erase free space so remnants of data cannot be recovered.

Supports removable disks such as ZIP drives, Flash or Thumb Drives and Memory Cards

(New) Windows Desktops Themes – Your favorite Desktop Theme is now supported in Undelete Professional edition.


 

Available Undelete Editions

Undelete 11 Server – Protects server files, including those deleted by network clients. Manage Undelete Server and Professional on remote systems.

Undelete 11 Desktop Client – Allows a user on connected laptops, workstations and VMs to recover their own files from Undelete Server recovery bins

Undelete 11 Professional – Protects locally stored files and allows files to be recovered from Undelete Server recovery bins

Undelete 11 Home – Provides comprehensive protection of locally stored files

 

Undelete customers with current maintenance contract: Login to you account to access your Undelete 11 software

 

Learn more: Watch Undelete 11 videos

 

Buy Now

 

Tags:

Data Protection | File Protection | File Recovery | General | Undelete

When It Really NEEDS To Be Deleted

by Dawn Richcreek 26. October 2018 04:53

In late May of this year, the European Union formally adopted an updated set of rules about personal data privacy called the General Data Protection Regulation. Condusiv CEO Jim D’Arezzo, speaking with Marketing Technology Insights, said, “Penalties for noncompliance with GDPR are severe. They can be as much as 4% of an offending company’s global turnover, up to a total fine of 20 million.” 

A key provision of GDPR is the right to be forgotten, which enables any European citizen to have his or her name and identifying data permanently removed from the archives of any firm holding that data in its possession. One component of the right to be forgotten, D’Arezzo notes, is called “right to erasure,” which requires that the data be permanently deleted, i.e. irrecoverable.

Recently, the EU government has begun cracking down on international enterprises, attempting to extend the EU’s right-to-erasure laws to all websites, regardless of where the traffic originates. Many affected records consist not of fields or records in a database, but of discrete files in formats such as Excel or Word. 

So to stay compliant with GDPR—which, the EU being the world’s largest market and twenty million euros being a lot of money—you need to be able to delete a file to the point that you can’t get it back. On the other hand, files get deleted by accident or mistake all the time; unless you want to permanently cripple your data archive, you need to be able to get those files back (quickly and easily).

In other words, you need a two-edged sword. For Windows-based systems, that’s exactly what’s provided by our Undelete® product line. Up to a point, any deleted file or version of an Office file can be easily restored, even if it was deleted before Undelete was installed.

If, however—as in the case of a confirmed “right to erasure” request—you need to delete it forever, you use Undelete’s SecureDelete® feature. Using specific bit patterns specified by the US National Security Agency, SecureDelete will overwrite the file to help make it unrecoverable. A second feature, Wipe Free Space, will overwrite any free space on a selected volume, using the same specific bit patterns, to clear out any previously written data in that free space.

So with Undelete, you’re covered both ways. Customers buy it for its recovery abilities: you need to be able to hit the “oops” button and get a file back. But it can also handle the job when you need to make sure a file is gone.

 

"No matter how redundant my backups are, how secure our security is, I will always have the one group of users that manage to delete that one critical file. I have found Undelete to be an invaluable tool for just such an occasion. This software has saved us both time and money. When we migrated from a Novell Infrastructure, we needed to find a solution that would allow us to restore ‘accidentally’ deleted data from a network share. Since installing Undelete on all my servers, we have had no lost data due to accidents or mistakes."
–Juan Saldana II, Network Supervisor, Keppel AmFELS Juan Saldana II,
Network Supervisor, Keppel AmFELS

 

For Undelete help with servers or virtual systems, click Undelete Server

To save money with Undelete on Business PCs, click here Undelete Professional

You can purchase Undelete immediately online or download a free 30-day trial.

Tags:

File Protection | File Recovery | General | Undelete | Windows 7 | Windows 8 | Windows Server 2012

Help! I hit “Save” instead of “Save As”!!

by Gary Quan 19. June 2018 06:30

Need to get back to a previous version of a Microsoft Office file before the changes you just made?  Undelete has you covered with its Versioning feature.

Have you or your users ever made some changes to a Word document, Excel spreadsheet, or a PowerPoint presentation, saved it and then realized later that what was saved did not contain the previous work? For example, and a true story, a CEO was working on a PowerPoint file he needed for a Board of Directors presentation that afternoon. He had worked about 4 hours that morning making changes and he was careful to periodically save the changes as he worked. The trouble was the last changes he saved had a large part of his previous changes accidentally overwritten.  The CEO then panicked as he just lost a majority of the 4 hours of work he just put in and was not sure he could redo it in time for his presentation deadline. He immediately called up his IT Manager who indicated the nightly backups would not help as they would not contain any of the changes he made that morning. The IT Manager then remembered he had Undelete installed on this file server. This was mainly to recover accidentally deleted files, but he recalled a Versioning feature that would allow recovery of previous versions of Microsoft Office files. He was then able use Undelete to retrieve the previous version of the CEO’s PowerPoint presentation and recover the work he did that morning. The CEO was extremely happy, and the IT Manager was a ‘hero’ to the CEO!

Another very common scenario is users making edits to original files and then selecting “Save” instead of “Save As” and then the original files are now gone. As an example, a customer had a budget file in Excel and several people had accessed it throughout the day. At some point, someone had inadvertently made multiple changes to it for his department, including deleting sections that were not relevant to his department all the while thinking he was working in his own Save-As copy. Boy, were the other department heads upset! The way our IT Admin customer tells the story it sounded like a riot was about to erupt! Well, he swoops in just in time and recovers the earlier version in minutes and saves the day. We hear stories daily about Word document overwrites that IT Admins are able to recover the previous versions of in just a few minutes, saving users hours of having to recreate their work.

While the most popular functionality of Undelete is the ability to recover accidentally deleted files instantly with the click of a mouse, the Undelete Versioning feature is certainly the runner up, so we wanted to remind users, or prospective users, that it’s also here to save the day for you, too.

The Undelete Versioning feature will automatically save the previous versions of specific file types, including Microsoft Office files. The default is to save the last 5 versions, but this is settable.  Undelete then allows you to see what and when versions were saved and are then easily recoverable. A vital data protection feature to have.

If you already have Undelete Server installed on your file servers, check out the Versioning feature. If you have any of your own “hero” stories you would like to share, email custinfo@condusiv.com

If you don’t have Undelete Server or Undelete Pro yet, you can purchase them from your favorite online reseller or you can buy online from our store http://www.condusiv.com/purchase/Undelete/

 

Tags:

Data Protection | Data Recovery | File Recovery | General | Success Stories | Undelete

I Have Backups and Snapshots, So Why Do Condusiv Customers Use Undelete®?

by James Fields, Director of Customer Support 10. May 2017 09:57

Backups and snapshots are used by enterprises to recover data sets in the event of system failure. But how about individual files on file servers? Often times they are accidentally deleted by users or overwritten.

Backups and snapshots can still be used to retrieve those files but that can be akin to finding a needle in a haystack and laborious to recover. Which backup contains the most recent version? Was the file created or modified before the last backup or snapshot took place? In that case, the backup or snapshot isn’t of any help.

Condusiv customers use Undelete as a first line of defense for data protection on file servers to keep administrators from digging through backups and snapshots for individual files or folders. If any user accidentally deletes a file over a network share, it goes into Undelete’s recycle bin. This ensures real-time protection of all files on a file server that can be quickly and immediately recovered. Many organizations use Undelete for their HelpDesk team to recover individual files instead of tasking IT staff with the tedious task of accessing backups for a single file.

Moreover, Undelete keeps prior versions of MS Office documents, so if your CEO accidentally overwrites his PowerPoint presentation, you can always recover prior versions of saved files that share the same file name. One of the features admins like most about Undelete is the ability to see who deleted a file, when it was deleted, and who created the file.  This is especially useful if you are concerned with the possible nefarious activities of staff. 

Last month, 53 Undelete customers participated in an Undelete product survey and told us what they like the most, and here are some of their answers:

“Ease of restoring files deleted from network locations without having to use backups.”

“We have backups on daily basis, but nothing that keeps the deleted network files available and reported on who deleted. Undelete covers this issue.”

“We needed a product that provided "Recycle Bin" functionality for network shares.  Undelete Server goes one step further and even tracks revisions. Great product.”

“Sometimes, human errors occur and files get overwritten or deleted, which means losing several hours of work since the last regular backup. We need to be able to instantly recover deleted files - this is not possible with scheduled backups or VSS.”

“Versioning control on modified or overwritten files.”

“Much quicker and simpler than reverting to any BACKUP/RESTORE software. Plus, our HelpDesk can use it.”

“On a number of occasions, users will "lose" or delete files. It is simpler to use Undelete than scour through backups.”

“Close the time gap between an incident and the last regular backup.”

“HelpDesk needed this tool to offload menial requests from IT staff to dig through backups for one file”

 

James Fields | DIRECTOR OF CUSTOMER SUPPORT

Tags:

Data Protection | File Recovery | General | Windows 7 | Windows 8 | Windows Server 2012

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