Condusiv Technologies Blog

Condusiv Technologies Blog

Blogging @Condusiv

The Condusiv blog shares insight into the issues surrounding system and application performance—and how I/O optimization software is breaking new ground in solving those issues.

Condusiv Smashes the I/O Performance Gap with New V-locity 7.0, Diskeeper 18, and SSDkeeper 2.0

by Brian Morin 6. April 2018 08:37

Condusiv is pleased to announce the release of V-locity® 7.0, Diskeeper® 18, and SSDkeeper 2.0 that smash the I/O Performance Gap on Windows servers and PCs as growing volumes of data continue to outpace the ability of underlying server and storage hardware to meet performance SLAs on mission critical workloads like MS-SQL.

The new 2018 editions of V-locity, Diskeeper, and SSDkeeper come with “no reboot” capabilities and enhanced reporting that offers a single pane view of all systems to show the exact benefit of I/O reduction software to each system in terms of number of noisy I/Os eliminated, percentage of read and write traffic offloaded from storage, and, most importantly, how much time is saved on each system as a result. It is also now easier than ever to quickly identify systems underperforming from a caching standpoint that could use more memory.

When a minimum of 30-40% I/O traffic from any Windows server is completely unnecessary, nothing but mere noise chewing up IOPS and throughput, it needs to be easy to see the exact levels of inefficiency on individual systems and what it means in terms of I/O reduction and “time saved” when Condusiv software is deployed to eliminate those inefficiencies. Since many customers choose to add a little more memory on key systems like MS-SQL to get even more from the software, it is now clearly evident what 50% or more reduction in I/O traffic actually means.

Our recent 4th annual I/O Performance Survey (no Condusiv customers included) found that MS-SQL performance problems are at their worst level in 4 years despite heavy investments in hardware infrastructure. 28% of mid-sized and large enterprises receive regular complaints from users regarding sluggish SQL-based applications. This is simply due to the growth of I/O outpacing the hardware stack’s ability to keep up. This is why it is more important than ever to consider I/O reduction software solutions that guarantee to solve performance issues instead of reactively throwing expensive new servers or storage at the problem.

Not only are the latest versions of V-locity, Diskeeper, and SSDkeeper easier to deploy and manage with “no reboot” capabilities, but reporting has been enhanced to enable administrators to quickly see the full value being provided to each system along with memory tuning recommendations for even more benefit.

A single pane view lists out all systems with associated workload data, memory data, and benefit data from I/O reduction software and lists systems as red, yellow, and green according to caching effectiveness to help administers quickly identify and prioritize systems that could use a little more memory to achieve a 50% or more reduction in I/O to storage.

Regarding the new “no reboot” capabilities, this is something that the engineering team has been attempting to crack for some time.  Per Rick Cadruvi, SVP, Engineering, “All storage filter drivers require a reboot, which is problematic for admins who manage software across thousands of servers. However, due to our extensive knowledge of Windows Kernel internals dating back to Windows NT 3.51, we were able to find a way to properly synchronize and handle the load/unload sequences of our driver transparently to other drivers in the storage stack so as not to require a reboot when deploying or updating Condusiv software.” 

Fore more on Condusiv’s quest for “no reboot” capabilities, see this blog by Rick Cadruvi, SVP Engineering: The Inside Story of Condusiv's No Reboot Quest 

This means that customers who are currently on V-locity 5.3 and higher or Diskeeper 15 and higher are able to upgrade to the latest version without a reboot. Customers on older versions will have to uninstall, reboot, then install the new version.

"As much as Condusiv I/O reduction software has been a real benefit to our applications running across 2,500+ Windows servers, we are happy to see a no reboot version of the software released so it is now truly "Set It & Forget It"®. My team is happy they no longer have to wrestle down a reboot window for hundreds of servers in order to update or deploy Condusiv software," said Blake W. Smith, MSME, System Director, Enterprise Infrastructure, CHRISTUS Health.

 

I’m a MEDITECH Hospital with SSDs, Is FAL Growth Still an Issue that Risks Downtime?

by Brian Morin 4. December 2017 07:34

Now that many MEDITECH hospitals have gone all-flash for their backend storage, one of the most common questions we field is whether or not there is still downtime risk from the File Attribute List (FAL) growth issue if the data physically lives on solid-state drives (SSDs).

The main reason this question comes up is because MEDITECH requires “defragmentation,” which most admins insinuate as only being a requirement for a spinning disk backend. That misnomer couldn’t be further from the truth as the FAL issue has nothing to do with the backend media but rather the file system itself. Clearly, defragmentation processes are damaging to solid-state media, which is why MEDITECH hospitals turn to Condusiv’s V-locity® I/O reduction software that prevents fragmentation from occurring in the first place and has special engines designed for MEDITECH environments to remediate the FAL from reaching its size limit and causing unscheduled downtime.

The File Attribute List is a Windows NTFS file metadata structure referred to as the FAL. ThFAstructure capointdifferentypeofilattributessucasecuritattributeostandarinformatiosuch acreatioanmodificatiodateandmosimportantlythactuadatcontainewith ithfileFoexamplethFAkeeps tracowheralthdatifothfileThFAactuallcontains pointers to file records thaindicatthlocatioothfildatothvolumeIthadathatbe storeadifferenlogic allocationothvolume (i.e.fragmentation), morpointerarrequired. This iturincreasethsizothFALHereiliethproblemthFAL sizhaauppelimitatioo256KB which is comprised of 8192 attribute entriesWhethalimiireachednmorpointercan be added, whicmeans Nmore datcan baddetthfileAnd, iit is a foldefile whickeeps tracoalthfiletharesidundethafolderNmorfilecabaddeundethafoldefile. Once this occurs, the application crashes, leading to a best case scenario of several hours of unscheduled downtime to resolve.

Although this blog points out MEDITECH customers experiencing this issue, we have seen this FAL problem occur within non-MEDITECH environments like MS-Exchange and MS-SQL, with varying types of backend storage media from HDDs to all-flash arrays. So, what can be done about it?

The logical solution would be–why not just defragment the volume? Wouldn’t that decrease the number of pointers and decrease the FAL size? The problem is that traditional defragmentation actually causes the FAL to grow in size! While it can decrease the number of pointers, it will not decrease the FAL size, but in fact, it can cause the FAL size to groeven larger, making the problem worse even though you are attempting to remediate it.

The only proprietary solution to solve this problem is by using Condusiv’s V-locity® for virtual servers or Diskeeper® Server for physical servers. Included is a special technology called MediWrite®, which helps suppress this issue from occurring in the first place and provides special handling if it has already occurred. MediWrite includes:

>Unique FAL handling: As indicated above,traditional methods of defragmentation will cause the FAL to groeven further in size. MediWrite will detect when files have FAL size issues and will use proprietary methods to prevent FAL growth. This is the only engine of its kind in the industry.

>Unique FAL safe file movement:  V-locity and Diskeeper’s free space consolidation engines automatically detect FAL size issues and automatically deploy the MediWrite feature to resolve.

>Unique FAL growth prevention: Along with MediWrite, V-locity and Diskeeper contain another very important technology called IntelliWrite® which automatically prevents new fragmentation from occurring. By preventing new fragmentation from occurring, IntelliWrite minimizes any further FAL size growth issues.

>Unique Offline FAL Consolidation tool: Any MEDITECH hospital that already has an FAL issue can use the embedded offline tool to shrink the FAL-IN-USE size in a very short time (~5 min) as opposed to manual processes that take several hours.

>V-locity and Diskeeper have been endorsed by MEDITECH. Click Here to view.

 

 

University of Illinois Doubles SQL and Oracle Performance on All-Flash Arrays with V-locity® I/O Reduction Software

by Brian Morin 19. May 2017 11:00

The University of Illinois, had already deployed an all-flash Dell Compellent storage array to support their hardest hitting application, AssetWorks AiM, that runs on Oracle. After a year in service, performance began to erode due to growth in users and overall workload. Other hard hitting MS-SQL applications supported by hybrid arrays were suffering performance degradation as well.

The one common denominator is that all these applications ran on Windows servers – Windows Server 2012R2.

“As we learned through this exercise with Condusiv’s V-locity I/O reduction software, we were getting hit really hard by thousands of excessively small, tiny writes and reads that dampened performance significantly,” said Greg Landes, Manager of Systems Services. “Everything was just slower due to Windows Server write inefficiencies that break writes down to be much smaller than they need to be, and forces the all-flash SAN to process far more I/O operations than necessary for any given workload.”

Landes continued, “When you have a dump truck but are only filling it a shovelful at a time before sending it on, you’re not getting near the payload you should get with each trip. That’s the exact effect we were getting with a surplus of unnecessarily small, fractured writes and subsequent reads, and it was really hurting our storage performance, even though we had a really fast ‘dump truck.’ We had no idea how much this was hurting us until we tried V-locity to address the root-cause problem to get more payload with every write. When you no longer have to process three small, fractured writes for something that only needs one write and a single I/O operation, everything is just faster.”

When testing the before-and-after effect on their production system, Greg and his team first measured without V-locity. It took 4 hours and 3 minutes to process 1.57TB of data, requiring 13,910,568 I/O operations from storage. After V-locity, the same system processed 2.1TB of data in 1 hour and 6 minutes, while only needing to process 2,702,479 I/O operations from underlying storage. “We processed half a terabyte more in a quarter of the time,” said Landes.

“Not only did V-locity dramatically help our write-heavy MS-SQL and Oracle Servers by increasing performance 50–100% on several workloads, we saw even bigger gains on our read heavy applications that could take advantage of V-locity’s patented DRAM caching engine, that put our idle, unused memory to good use. Since we had provisioned adequate memory for these I/O-intensive systems, we were well positioned to get the most from V-locity.”

“We thought we were getting the most performance possible from our systems, but it wasn’t until we used V-locity that we realized how inefficient these systems really are if you’re not addressing the root cause performance issues related to the I/O profile from Windows servers. By solving the issue of small, fractured, random I/O, we’ve been able to increase the efficiency of our infrastructure and, ultimately, our people,” said Landes.

Tags:

General | SAN | Success Stories | virtualization | V-Locity | Windows Server 2012

I Have Backups and Snapshots, So Why Do Condusiv Customers Use Undelete®?

by James Fields, Director of Customer Support 10. May 2017 09:57

Backups and snapshots are used by enterprises to recover data sets in the event of system failure. But how about individual files on file servers? Often times they are accidentally deleted by users or overwritten.

Backups and snapshots can still be used to retrieve those files but that can be akin to finding a needle in a haystack and laborious to recover. Which backup contains the most recent version? Was the file created or modified before the last backup or snapshot took place? In that case, the backup or snapshot isn’t of any help.

Condusiv customers use Undelete as a first line of defense for data protection on file servers to keep administrators from digging through backups and snapshots for individual files or folders. If any user accidentally deletes a file over a network share, it goes into Undelete’s recycle bin. This ensures real-time protection of all files on a file server that can be quickly and immediately recovered. Many organizations use Undelete for their HelpDesk team to recover individual files instead of tasking IT staff with the tedious task of accessing backups for a single file.

Moreover, Undelete keeps prior versions of MS Office documents, so if your CEO accidentally overwrites his PowerPoint presentation, you can always recover prior versions of saved files that share the same file name. One of the features admins like most about Undelete is the ability to see who deleted a file, when it was deleted, and who created the file.  This is especially useful if you are concerned with the possible nefarious activities of staff. 

Last month, 53 Undelete customers participated in an Undelete product survey and told us what they like the most, and here are some of their answers:

“Ease of restoring files deleted from network locations without having to use backups.”

“We have backups on daily basis, but nothing that keeps the deleted network files available and reported on who deleted. Undelete covers this issue.”

“We needed a product that provided "Recycle Bin" functionality for network shares.  Undelete Server goes one step further and even tracks revisions. Great product.”

“Sometimes, human errors occur and files get overwritten or deleted, which means losing several hours of work since the last regular backup. We need to be able to instantly recover deleted files - this is not possible with scheduled backups or VSS.”

“Versioning control on modified or overwritten files.”

“Much quicker and simpler than reverting to any BACKUP/RESTORE software. Plus, our HelpDesk can use it.”

“On a number of occasions, users will "lose" or delete files. It is simpler to use Undelete than scour through backups.”

“Close the time gap between an incident and the last regular backup.”

“HelpDesk needed this tool to offload menial requests from IT staff to dig through backups for one file”

 

James Fields | DIRECTOR OF CUSTOMER SUPPORT

Tags:

Data Protection | File Recovery | General | Windows 7 | Windows 8 | Windows Server 2012

How Can I/O Reduction Software Guarantee to Solve the Toughest Performance Problems?

by Brian Morin 14. January 2017 01:00

The #1 request I’ve been getting from customers is a white board video that succinctly explains the two silent killers of VM performance and how our I/O reduction guarantees to solve performance problems, so applications run perfectly on every Windows server.

Expensive backend storage upgrades should ONLY take place when needing more capacity – not more performance. Anytime I tell someone our I/O reduction software guarantees to solve their toughest performance problems…the very first response is invariably the same…HOW? Not only have I answered this question hundreds of times, our own customers find themselves answering this question repeatedly to other team members or new hires.

To make this easier, I’ve answered it all here in this 10-min White Board Video ->, or you can continue reading.

 Most of us have been upgrading hardware to get more performance ever since we can remember. It’s become so engrained, it’s often times the ONLY approach we think of when needing a performance upgrade.

For many organizations, they don’t necessarily need a performance boost on EVERY application, but they need it on one or two I/O intensive applications. To throw a new all-flash array or new hybrid array at a performance problem ends up being the most expensive and disruptive way to solve a performance problem when all you have to do is the same thing thousands of our customers have done: simply try our I/O reduction software on any Windows server and watch the application run at least 50% faster and in many cases 2X-10X faster.

Most IT professionals are unaware of the fact that as great as virtualization has been for server efficiency, the one downside is how it adds complexity to the data path. On top of that, Windows doesn’t play well in a virtual environment (or any environment where it is abstracted from the physical layer). This means I/O characteristics that are a lot smaller, more fractured and more random than they need to be – the perfect trifecta for bad storage performance.

This “death by a thousand cuts” scenario means systems are processing workloads about 50% slower than they should. Condusiv’s I/O reduction software solves this problem by displacing many small tiny writes and reads with large, clean contiguous writes and reads. As huge as that patented engine is for our customers, it’s not the only thing we’re doing to make applications run smoothly. Performance is further electrified by establishing a tier-0 caching strategy - automatically using idle, available memory to serve hot reads. This is the same battle-tested technology that has been OEM’d by some of the largest out there – Dell, Lenovo, HP, SanDisk, Western Digital, just to name a few.

Although we might be most known for our first patented engine that solves Windows write inefficiencies to HDDs or SSDs, more and more customers are discovering just how important our patented DRAM caching engine is. If any customer can maintain even just 4GB of available memory to be used for cache, they most often see cache hit rates in the range of 50%. That means serving data out of DRAM, which is 15X faster than SSD and opens up even more precious bandwidth to and from storage for everything else. Other customers who really need to crank up performance are simply provisioning more memory on those systems and seeing >90% cache hit rates.

See all this and more described in the latest Condusiv I/O Reduction White Board video that explains eeevvvveeerything you need to know about the problem, how we solve it, and the typical results that should be expected in the time it takes you to drink a cup of coffee. So go get a cup of coffee, sit back, relax, and see how we can solve your toughest performance problems – guaranteed.

 

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