Condusiv Technologies Blog

Condusiv Technologies Blog

Blogging @Condusiv

The Condusiv blog shares insight into the issues surrounding system and application performance—and how I/O optimization software is breaking new ground in solving those issues.

Ransomware Protection Tips

by Gary Quan 7. October 2019 05:47

You hope that your systems never get attacked by Ransomware, but in case you do, you want to be prepared. One of the best ways to recover from such a malicious attack is to ensure you keep good and recent backups of your systems. But even with that, you can only recover back to the last known good backup. What about the files worked on since that last good backup? To fully recover from a Ransomware attack, you want those files recovered too. This is where Undelete® instant file recovery software can help, when set up properly. 

Undelete can provide a further level of recovery with its versioning and deleted file protection 

Undelete’s versioning capability can keep copies of files worked on since that last backup, plus any files created and deleted since that last backup.  This can help you recover new or updated files since the last backup completed. This latter feature of capturing deleted files can be extremely beneficial as there are some variants of Ransomware that copy the original files to an encrypted form, then delete the original file. In these cases, many of the deleted original files may be in Undelete Recovery Bin and available for recovery.  

But what about protecting the Undelete Recovery Bin from the Ransomware attack?

This is where the Common Recovery Bin feature can help.  By default, Undelete creates a Recovery Bin folder on each volume that it is protecting. All the versioned and deleted files from each volume are stored in the Recovery Bin folder on the respective volumes. With the Common Recovery Bin feature, you can select a single location on a different volume that will contain all of the versioned and deleted files from all of your protected volumes.  For example, you may want to set up a dedicated X: volume that contains the Recovery Bin files from all of the protected volumes. So, even if your main system volumes get affected by Ransomware, these other volumes may remain safe.  This is not a fail-safe protection against Ransomware, but just another deterrent against these Recovery Bin files getting infected. 

 

 

Athough you may have purchased or tried Undelete for its file recovery features for accidental user file deletions from local or network shares, it can also provide added recovery benefits from malicious attacks.

If you need additional Undelete licenses, you can contact your account manager or buy instantly online.

You can also download a free 30-day trial of Undelete.

Learn more about Undelete from this series of videos.

Undelete Saves Your Bacon, An In-depth Video Series

by Spencer Allingham 13. May 2019 03:43

Undelete® is a lot more than those simple file recovery utilities that just search through free space on Windows machines looking for recoverable data. Undelete does so much more; protecting files in network shared folders and capturing versions of any number of file types.

If you've ever had to rely on restoring from backup or a snapshots to get a deleted file back, watch now to find out how Undelete makes the recovery faster and more convenient on workstations, laptops and Windows servers.

Undelete, the world’s #1 file recovery software, as a first line of defense in your disaster recovery strategy can save your bacon!

“Undelete saved my bacon.” — Ken C, Cleveland State University

Why are some deleted files not in the Windows Recycle Bin?

Were you aware that the Windows Recycle Bin falls short of capturing all file deletions?

Whilst the Recycle Bin is very quick and convenient, it doesn’t capture:

· Files deleted from the Command Prompt

· Files deleted from within some applications

· Files deleted by network users from a Shared Folder

Undelete from Condusiv Technologies can capture ALL deletions, regardless of how they occur.

“It saved our bacon when a file on my system was accidentally deleted from another workstation. That recovery saved hours of work and sold us on the usefulness of the product.”

“Our entire commissions database was saved by the Undelete program. Very happy about that. We would have lost a week of commissions (over 2000 records easily). We were very grateful that we had your product." Frank B, Technical Manager, World Travel, Inc.

Watch this video for a demonstration of why the Recycle Bin falls short and how the Undelete software can pick up the slack and truly become the first line of defense in your disaster recovery strategy. 

What is Undelete File Versioning?

Have you ever accidentally overwritten a Microsoft Word document, spreadsheet or some other file?

Would it be helpful to have several versions of the same file available for recovery in the Windows Recycle Bin? Sorry, but the Recycle Bin can’t do that.

However, the Undelete Recovery Bin can!

“I'm glad I found yours -- it works very well, and the recovery really saved my bacon!” — John

Watch this video to see a demonstration of how capturing several versions of the same file when they get overwritten can really help save time as well as data.

Searching the Undelete Recovery Bin

Recover deleted files quickly and conveniently with Undelete’s easy search functions.

Even if you only know part of the file name, or aren’t sure what folder it was deleted from, see in this video how easy it is to find and recover the file that you need.

“I would recommend undelete as it has saved my bacon a couple of times when I was able to recover something that I deleted by accident.” — Joseph

Inclusion and Exclusion lists in Undelete

Find out how to use Inclusion and Exclusion Lists in the Undelete software to only capture those files that you really might want to recover and exclude all of those files that you don’t really care about.

Have you ever needed to get a file back that was deleted during a Windows Update? Probably not, so why have those files take up space in your Recovery Bin?

“It saved my bacon a few times.” — Jason

Watch this to see how configurable the Undelete Recovery Bin is.

Emergency Undelete Software

See a demonstration showing how easy it is to recover deleted files, even BEFORE you install the Undelete software from Condusiv Technologies.

Prevent that awful moment of extreme realization when you delete a file that isn’t backed up.

Oh! And if you’ve found this page because you need to recover a file right now, click here to get the free 30-day trialware of Undelete. We hope this helps you out of the jam!

“It has saved my bacon a couple of times when I was able to recover something that I deleted by accident.”

How to safely delete files before recycling your computer with Undelete

Want to get a new computer, but worry what would happen to your personal data if you recycled your old one, or sold it?

Watch now to see how to securely wipe your files from your computer’s hard drives with SecureDelete®, which is included in the Undelete software from Condusiv Technologies, before recycling your old computer, selling it, or passing it on to a friend.

We hope these videos help you navigate Undelete like a pro, and perhaps save your bacon, too!

Watch the Series - here!

Tags:

Data Protection | Data Recovery | File Protection | File Recovery | General | Undelete

Condusiv Introduces Undelete 11, World’s Leading Windows Enterprise Data Protection and Instant Recovery

by Dawn Richcreek 14. January 2019 11:03

Undelete® 11 protects Windows® servers, desktops and laptops from data protection gaps that risk data loss, productivity downtime and money.

 

New Undelete 11, dramatically enhances the capabilities of our industry-leading Undelete series of data protection and recovery software. New functionality in Undelete 11 makes file recovery easier, faster, provides version protection for custom file types as well as cloud support to offer additional protection from security threats like ransomware

 

Undelete Fills Data Protection Gaps

“Help! I just deleted a file from the network drive!” That’s a support call any IT professional knows all too well. “When I hear that organizations are relying only on backups or snapshots or even ‘the cloud’ as a complete data protection solution, I cringe,” says Condusiv CEO James D’Arezzo. “That leaves too many gaps for a modern data center. Undelete fills the gaps and provides a first line of defense since Undelete provides true continuous data protection for easy recovery of individual files. Undelete is tailored for quick recovery of single files that are lost or overwritten.”

 

Traditional data recovery measures such as backups or snapshots, notes D’Arezzo, can require hours to restore a single file, during which time IT personnel are pulled away from more productive activities. Backups, moreover, do not capture changes made since the last backup, so work performed during the time between backups is not recoverable or protected. While snapshots can fill some of these gaps, scheduling constant snapshots and managing space utilization only adds to the system administrator’s workload.

 

Undelete’s Powerful Recovery Bin

With Undelete 11, when a file is deleted—including files deleted or overwritten from shared network folders or deleted by the Windows command prompt—it is automatically captured and stored in the Undelete Recovery Bin. The Server, Professional, and Client editions of Undelete provide access to Recovery Bins on remote computers, allowing IT staff or users (just files they have rights too) to recover deleted files across the network. This makes it unnecessary to search backups or Windows shadow copies when a user accidentally deletes a file from the server. Undelete’s own “Dig Deeper/Emergency Undelete” feature enables the user to search a drive or directory for files that were previously deleted, enabling the restoration of files that were deleted even before Undelete was installed.

 

Undelete Saves the Day

Over 50,000 organizations rely on Undelete for instant file recovery. “We frequently hear customers say, “Undelete Saved the Day!” by being able to recover files they never thought they would be able to get back, and Undelete recovered them instantly,” added D’Arezzo.

 

“Engineers have accidentally deleted very critical files on a network share.  We've been able to quickly find/recover those files.  In addition, the versioning capability has also been very valuable in that we could go back one or two (or more) versions.  It's much better/faster than retrieving from a backup.  Since backups are nightly, the last backup might not even have the file if it were created and deleted on the same day.” Bob Sauers, Senior IT Manager, PCTEST Engineering Laboratory Inc.

 

“We use Undelete so often that almost all of our users know we have it, and count on it, to save them time in recovering files or folders that were accidentally deleted.” John Brigan, Sr Infrastructure Analyst, Marion County Board of County Commissioners

 

“We have a process where our clients 'upload' billing files to us for processing.  Due to PCI compliance we have to receive the file, seamlessly move it to the Secure LAN segment and delete it off the DMZ Web Server.  The successful moving of the file fails when there is a breakdown across the network, for whatever reason, but the Local Delete always works.  So instead of having to call the client and have them re-upload the file, we simply go to Undelete, recover the file and move on.  No company likes to call the customer to ask them to take action to solve an internal technical problem.  Undelete works.” Kem Sisson, President, Money Movers Inc.

 

“Helped us recover CAD files when a large amount was accidentally deleted. Saved us time as we did not have to mount backup drives.” Jeff Hafer, Applications Developer-Systems Administrator, Batesville Tool & Die

 

“We use this tool constantly and has been very vital in several situations where executive staff had been working on a presentation or spreadsheet for an hour or more and somehow deleted it and called our help desk to see if we could recover a file they had just created and accidently deleted it.  The ability to recover that file has been crucial and being able to provide the customer service with immediate results is great.” Steve Lauer, Senior Systems Administrator, Maricopa County Clerk of the Superior Court

 

New Undelete 11 Features

Recovery Bin – Provides complete file protection by capturing all deleted files, including files deleted from network shares, allowing instant recovery with just a few clicks.

(New) New User Interface – Easy to use, simple to navigate and intuitive – Familiar File Explorer-like interface makes finding and recovering deleted files even easier.

Version Protection for Microsoft Office files – Captures old versions of Microsoft Office files allowing recovery on intermediate versions of documents.

(New) Expanded File Version Protection – File versioning has been expanded to include custom file types in addition to Microsoft Office files such as CAD, Photoshop files, PDFs and more. Simply customize what files types you want to apply version protection to in settings.

(New) Enhanced Search Features – Easy to search for deleted files by multiple criteria. One button search wizard. New capabilities include options to search by a date range, deleted by a particular person or from a specific folder.

(New) Faster Search and Recovery – the speed of search and recovery has been improved.

(New) Cloud Support – The Recovery Bin can now be stored in the cloud using OneDrive and other popular file hosting services for additional protection from security threats like ransomware.

(New) Inclusion List – Provides the ability to customize only specific deleted files, folders or file types to be saved by Undelete.

(New) Drag and Drop – Users can drag and drop files from their local Recovery Bin to a local drive. 

Dig Deeper/Emergency Undelete – Recover files deleted before Undelete was installed.

Secure Delete® – In compliance with corporate governance or governmental regulatory requirements for secure data deletion, securely erase files deleted so they are virtually unrecoverable. Using a bit pattern specified by the National Security Agency (NSA) for the Department of Defense, SecureDelete not only deletes a file but overwrites the disk space the file previously occupied making it virtually impossible for anyone to access. This is an important feature to assist with right to be forgotten provisions in regulations, such as in the GDPR. 

Wipe Free Space – Securely erase free space so remnants of data cannot be recovered.

Supports removable disks such as ZIP drives, Flash or Thumb Drives and Memory Cards

(New) Windows Desktops Themes – Your favorite Desktop Theme is now supported in Undelete Professional edition.


 

Available Undelete Editions

Undelete 11 Server – Protects server files, including those deleted by network clients. Manage Undelete Server and Professional on remote systems.

Undelete 11 Desktop Client – Allows a user on connected laptops, workstations and VMs to recover their own files from Undelete Server recovery bins

Undelete 11 Professional – Protects locally stored files and allows files to be recovered from Undelete Server recovery bins

Undelete 11 Home – Provides comprehensive protection of locally stored files

 

Undelete customers with current maintenance contract: Login to you account to access your Undelete 11 software

 

Learn more: Watch Undelete 11 videos

 

Buy Now

 

Tags:

Data Protection | File Protection | File Recovery | General | Undelete

Undelete 11 coming soon – User Feedback Drives New Features

by Gary Quan 4. January 2019 09:38

Soon to be released is a new major version of Undelete. I have been able to preview a pre-release version of this new Undelete and wanted to share the new enhancements. These changes were driven from current Undelete customer feedback looking for further improvement of the product. In a later blog, I will go into each new feature in more detail, but for now, I just wanted to briefly list some of these new features that will be soon available to you.

Ø  New User Interface: Undelete now has a familiar File Explorer-like interface that is easy to navigate, which makes it easy to find and recover deleted files.

o   The interface is also much faster and more responsive than before.

o   A Drag and Drop feature has been added to easily recover local files from the Undelete Recovery Bin.

 

Ø  Expanded File version protection: In previous Undelete editions, the popular ‘Versioning’ feature was limited to just Microsoft Office files. This versioning protection has been expanded to other file types.  This means that if you accidently save a new version of a file with incorrect changes, Undelete can help you go back to the previous version to recover from those unwanted changes.

Ø  Enhance Search Wizard: Expanded search capabilities have been added to help find the user’s deleted files in instances where the user cannot recall the name of the file or where it was located. This includes wild card names search capabilities, plus deleted date ranges, plus who deleted the file.

Ø  Inclusion List: For those users who only want specific deleted folders, file names, or file types to be protected, they can now specify them with this inclusion list capability.

Ø  Cloud Support: The Common Recovery Bin can now be stored or located in the cloud using OneDrive and other hosting capabilities. This has several benefits, including saving space on your local storage, plus protecting these recovery files from security threats like ransomware.

 I look forward to our customers using this new and improved release of Undelete.

Tags:

Data Protection | Cloud | Data Recovery | General | Undelete

When It Really NEEDS To Be Deleted

by Dawn Richcreek 26. October 2018 04:53

In late May of this year, the European Union formally adopted an updated set of rules about personal data privacy called the General Data Protection Regulation. Condusiv CEO Jim D’Arezzo, speaking with Marketing Technology Insights, said, “Penalties for noncompliance with GDPR are severe. They can be as much as 4% of an offending company’s global turnover, up to a total fine of 20 million.” 

A key provision of GDPR is the right to be forgotten, which enables any European citizen to have his or her name and identifying data permanently removed from the archives of any firm holding that data in its possession. One component of the right to be forgotten, D’Arezzo notes, is called “right to erasure,” which requires that the data be permanently deleted, i.e. irrecoverable.

Recently, the EU government has begun cracking down on international enterprises, attempting to extend the EU’s right-to-erasure laws to all websites, regardless of where the traffic originates. Many affected records consist not of fields or records in a database, but of discrete files in formats such as Excel or Word. 

So to stay compliant with GDPR—which, the EU being the world’s largest market and twenty million euros being a lot of money—you need to be able to delete a file to the point that you can’t get it back. On the other hand, files get deleted by accident or mistake all the time; unless you want to permanently cripple your data archive, you need to be able to get those files back (quickly and easily).

In other words, you need a two-edged sword. For Windows-based systems, that’s exactly what’s provided by our Undelete® product line. Up to a point, any deleted file or version of an Office file can be easily restored, even if it was deleted before Undelete was installed.

If, however—as in the case of a confirmed “right to erasure” request—you need to delete it forever, you use Undelete’s SecureDelete® feature. Using specific bit patterns specified by the US National Security Agency, SecureDelete will overwrite the file to help make it unrecoverable. A second feature, Wipe Free Space, will overwrite any free space on a selected volume, using the same specific bit patterns, to clear out any previously written data in that free space.

So with Undelete, you’re covered both ways. Customers buy it for its recovery abilities: you need to be able to hit the “oops” button and get a file back. But it can also handle the job when you need to make sure a file is gone.

 

"No matter how redundant my backups are, how secure our security is, I will always have the one group of users that manage to delete that one critical file. I have found Undelete to be an invaluable tool for just such an occasion. This software has saved us both time and money. When we migrated from a Novell Infrastructure, we needed to find a solution that would allow us to restore ‘accidentally’ deleted data from a network share. Since installing Undelete on all my servers, we have had no lost data due to accidents or mistakes."
–Juan Saldana II, Network Supervisor, Keppel AmFELS Juan Saldana II,
Network Supervisor, Keppel AmFELS

 

For Undelete help with servers or virtual systems, click Undelete Server

To save money with Undelete on Business PCs, click here Undelete Professional

You can purchase Undelete immediately online or download a free 30-day trial.

Tags:

File Protection | File Recovery | General | Undelete | Windows 7 | Windows 8 | Windows Server 2012

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