Condusiv Technologies Blog

Condusiv Technologies Blog

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The Condusiv blog shares insight into the issues surrounding system and application performance—and how I/O optimization software is breaking new ground in solving those issues.

Quick turnaround from Kaspersky

by Michael 11. March 2009 10:16

Kaspersky Anti-Virus is reporting a false alarm (known as a False Positive in software security terminology) on Diskeeper downloads as of late yesterday. If you tried to download our software (Diskeeper) from our website, it triggered a "Trojan" alert in Kaspersky.

The issue was reported to Kaspersky yesterday and they verified Diskeeper was clean (no viruses) and rapidly released and update to their software to correct this. By early this morning they reported that the problem has been fixed and that customers should update their Kaspersky AV software.

Our QA team has verified this fix works, but recommend users of Kaspersky AV reboot their systems after updating and prior to downloading Diskeeper. If you do not reboot, you won't get that "Alert" message, but we found that you will still get a "Warning" about the Diskeeper download, so please reboot if possible.

Thanks to the team at Kaspersky for such a quick turnaround!

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Comments (3) -

4/13/2009 8:02:43 AM #

There is also a problem with Diskeeper Boot-time defragmentation on computers running Kaspersky Internet Security. The issue is caused by the Kaspersky's 'klif.sys' driver which prevents Diskeeper boot-time engine from running.

I hope Diskeeper developers could communicate with Kaspersky in order to solve that problem.

Regards,
Irakli

Irakli

4/16/2009 7:57:02 AM #

Hi Irakli,

We can contact them, but ultimately the "noise" will need to come from customers as this likely also breaks native Windows functions like chkdsk. They may be able to offer a workaround such as adjusting the load timing for this driver (load it later in the boot process).

-Michael

Michael M

5/25/2009 2:20:09 PM #

thank you

sunny United States

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