Condusiv Technologies Blog

Condusiv Technologies Blog

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The Condusiv blog shares insight into the issues surrounding system and application performance—and how I/O optimization software is breaking new ground in solving those issues.

Industry-first FAL Remediation and Improved Performance for MEDITECH

by Gary Quan 6. November 2018 03:19

When someone mentions heavy fragmentation on a Windows NTFS Volume, the first thing that usually comes to mind is performance degradation. While performance degradation is certainly bad, what’s worse is application failure when the application gets this error.

 

Windows Error - "The requested operation could not be completed due to a file system limitation“

 

That is exactly what happens in severely fragmented environments. These are show-stoppers that can stop a business in its tracks until the problem is remediated. We have had users report this issue to us on SQL databases, Exchange server databases, and cases involving MEDITECH EHR systems.

In fact, because of this issue, MEDITECH requires all 5x and 6x customers to address this issue and has endorsed both Condusiv® Technologies’ V-locity® and Diskeeper® I/O reduction software for “...their ability to reduce disk fragmentation and eliminate File Attribute List (FAL) saturation. Because of their design and feature set, we have also observed they accelerate application performance in a measurable way,” said Mike Belkner, Associate VP, Technology, MEDITECH.

Some refer to this extreme fragmentation problem as the “FAL Size Issue” and here is why. In the Windows NTFS file system, as files grow in size and complexity (i.e., more and more fragmented data), they can be assigned additional metadata structures. One of these metadata structures is called the File Attribute List (FAL). The FAL structure can point to different types of file attributes, such as security attributes or standard information such as creation and modification dates and, most importantly, the actual data contained within the file. In the extremely fragmented file case, the FAL will keep track of where all the fragmented data is for the file. The FAL actually contains pointers indicating the location of the file data (fragments) on the volume. As more fragments accumulate in a file, more pointers to the fragmented data are required, which in turn increases the size of the FAL. Herein lies the problem: the FAL size has an upper limitation size of 256KB. When that limit is reached, no more pointers can be added, which means NO more data can be added to the data file. And, if it is a folder file, NO more files can be added under that folder file. Applications using these files stop in their tracks, not what users want, especially in EHR systems.

If a FAL reaches the size limitation, the only resolution was to bring the volume offline, which can mean bringing the system down, then copying the file to a different location (a different volume is recommended), deleting or renaming the original file, making sure there is sufficient contiguous free space on the original volume, rebooting the system to reset the free space cache, then copying the file back. This is not a quick cycle, and if that file is large in size, this process can take hours to complete, which means the system will remain offline for hours while attempting to resolve.

You would think that the logical solution would be – why not just defragment those files? The problem is that traditional defragmentation utilities can cause the FAL size to grow. While it can decrease the number of pointers, it will not decrease the FAL size. In fact, due to limitations within the file system, traditional methods of defragmenting files cause the FAL size to grow even larger, making the problem worse even though you are attempting to remediate it. This is true with all other defragmenters, including the built-in defragmenter that comes with Windows. So what can be done about it?

The Solution

Condusiv Technologies has introduced a new technology to address this FAL size issue that is unique only to the latest V-locity® and Diskeeper® product lineup. This new technology called MediWrite™ contains features to help suppress this issue from occurring in the first place, give sufficient warning if it is or has occurred, plus tools to quickly and efficiently reducing the FAL size offline. It includes the following:

Unique FAL handling: As indicated above, traditional methods of defragmentation can cause the

FAL size to grow even further. MediWrite will detect when files are having FAL size issues and will use an exclusive method of defragmentation that helps stem the FAL growth. An industry first!

It will also automatically determine how often to process these files according to their FAL size severity.

Enhanced Free space consolidation engine: One indirect cause of FAL size growth is the extreme free space fragmentation found in these cases. A new Free Space method has been developed to handle these extreme cases.

Unique FAL growth prevention: Along with MediWrite, V-locity and Diskeeper contain another very important technology called IntelliWrite® which automatically prevents new fragmentation from occurring. By preventing fragmentation from occurring, IntelliWrite minimizes any further

FAL size growth issues.

Unique Offline FAL Consolidation tools: The above technologies help stop the FAL size from growing any larger, but due to File System restrictions, it cannot shrink or reduce the FAL size online. To do this, Condusiv developed proprietary offline tools that will reduce the FAL-IN-USE size in minutes.  This is extremely helpful for companies that already have a file FAL size issue before installing our software. With these tools, the user can reduce the FAL-IN-USE size back down to 100kb, 50kb, or smaller and feel completely safe from the maximum FAL size limits. The reduction process itself takes less than 5 minutes. This means that the system will only need to be taken offline for minutes which is much better than all the hours needed with the current Windows copy method.

FAL size Alerts: MediWrite will dynamically scan the volumes for any FAL sizes that have reached a certain limit (the default is a conservative 50% of the maximum size) and will create an Alert indicating this has occurred. The Alert will also be recorded in the Windows Event log, plus the user has the option to get notified by email when this occurrence happens.

 

For information, case studies, white papers and more, visit  http://www.condusiv.com/solutions/meditech-solutions/

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